During the past three years, prisons in the United States have reported sightings of drones being used to drop off various illegal items such as pornography, cell phones, drugs and weapons to those locked up. It’s starting to become more and more widespread as our drone technology has increasingly becoming more stable, efficient and affordable. One company is working nonstop to prevent drones from ever completing its contraband smuggling journey to those that are incarcerated and keep prison safe. Securus Technologies has developed a state-of-the-art drone detection system and they have already initiated a few pilot programs that has delivered outstanding results.
Securus has worked with technology partners to help bring this new technology to life. Together, they have worked during a period of eighteen months to figure out what needed to be engineered, installed and redone before its able to take action at our prisons. A news report from USA Today stated that an inmate had hired someone from the outside to smuggle two cell phones into a federal prison located in California. The delivery of those contraband items went unnoticed for nearly five months until prison officials caught on. With the completion of Securus Technologies new drone detection system, there will hopefully be no more stories of drone smuggling making its way into the news.
The Stevie Awards for Sales and Customer Service took place at the Caesars Palace in Las Vegas, Nevada, this year and Securus Technologies proudly won a total of three awards for customer service and excellence. The company’s customer service manager, Ms. Zelperita Jackson, had won a Silver Stevie Award for ‘Customer Service Professional of the Year‘ and Securus’ Video Visitation Team won a Bronze award for the ‘Front-Line Customer Service Team‘ category. Securus Technologies has serviced over 3,500 law enforcement agencies across the U.S. for over 25 years.